These Terms & Conditions constitute a legally binding agreement between you and juan354 governing your access to and use of the platform. Please read them carefully before creating an account or placing any bets.
At a Glance
These cards summarise the most important rules. They do not replace the full Terms below — please read the complete document before using juan354.
You must be at least 21 years old to register and play on juan354, in accordance with PAGCOR regulations governing online gambling in the Philippines. Identity verification is mandatory before any real-money account is activated.
juan354 is operated specifically for players located in the Philippines. Access from jurisdictions where online gambling is prohibited is not permitted. It is your responsibility to ensure that online gambling is legal in your location before using the platform.
All deposits, wagers, bonuses, and withdrawals on juan354 are denominated in Philippine Peso (PHP / ₱). Supported payment channels include GCash, Maya, GrabPay, InstaPay, PesoNet, BPI, BDO, Metrobank, and 7-Eleven CLiQQ.
All bonuses and promotional credits issued by juan354 are subject to wagering requirements, minimum odds conditions, and time limits as specified in the applicable promotion's individual terms. Bonus funds cannot be withdrawn until wagering obligations are met.
Each player is permitted to maintain only one active juan354 account. Duplicate accounts, accounts created to circumvent self-exclusion, and accounts shared between multiple individuals are strictly prohibited and subject to immediate suspension.
juan354 provides deposit limits, session time reminders, cooling-off periods, and voluntary self-exclusion tools. Players who believe gambling is negatively impacting their lives are strongly encouraged to use these tools or contact PAGCOR's responsible gaming resources.
By accessing, browsing, registering for, or using any part of the juan354 platform — including the website at juan354.net, any associated mobile browser experience, and all games, services, promotions, and features made available thereon — you ("the Player", "you", "your") acknowledge that you have read, understood, and agree to be legally bound by these Terms & Conditions ("Terms"), together with the juan354 Privacy Policy and Responsible Gaming Policy, each of which is incorporated herein by reference.
If you do not agree to any part of these Terms, you must immediately cease using the juan354 platform. Continued use of the platform following any amendment to these Terms constitutes your acceptance of the amended Terms.
To register for and use the juan354 platform, you must satisfy all of the following eligibility requirements at all times:
juan354 reserves the right to request identity verification documents at any time. Accepted Philippine government-issued identification includes the PhilSys National ID, passport, SSS/GSIS ID, driver's licence, PRC ID, and voter's ID. Failure to provide satisfactory verification documents within the timeframe specified by juan354 may result in account suspension and withholding of pending withdrawals pending resolution.
To access real-money games and services on juan354, you must create a verified account. During registration, you are required to provide accurate, current, and complete information, including your full legal name, date of birth, Philippine residential address, valid email address, and a mobile number registered in your name under a Philippine network (Globe, Smart, DITO, or equivalent).
Each individual player is permitted to hold only one active account on juan354 at any given time. If juan354 detects that a player has registered multiple accounts — whether under the same name, the same device, the same IP address, or the same payment method — all associated accounts may be suspended and any balances or bonus funds held pending investigation.
You are solely responsible for maintaining the confidentiality of your juan354 login credentials, including your username, password, and any one-time passwords (OTPs) issued to your registered mobile number. You must not share your credentials with any third party. juan354 will never ask you for your password via email, live chat, or phone. Any activity conducted through your account while your credentials are in use — whether by you or by an unauthorised third party as a result of your failure to keep credentials secure — is your sole responsibility.
You must notify juan354 immediately if you suspect that your account has been accessed without your authorisation by contacting customer support via the channels listed on the platform.
You must keep your account information accurate and up to date at all times. Providing false, misleading, or outdated information — including a false date of birth to circumvent the 21+ age restriction — is a material breach of these Terms and will result in immediate account termination and forfeiture of any funds held in the account.
All financial transactions on juan354 are conducted in Philippine Peso (PHP / ₱). juan354 does not accept deposits or process withdrawals in foreign currencies. No currency conversion fees are charged by juan354, though your payment provider (e.g., GCash, Maya, your bank) may apply their own applicable fees independent of juan354.
juan354 currently accepts deposits and processes withdrawals via the following channels: GCash, Maya (formerly PayMaya), GrabPay, QR Ph, InstaPay, PesoNet, BPI Online, BDO Online Banking, Metrobank Online, and 7-Eleven CLiQQ cash payments for deposits. The availability of specific payment methods may vary over time. juan354 reserves the right to add or remove payment channels at any time with reasonable notice.
juan354 may from time to time offer welcome bonuses, reload bonuses, free spins, cashback offers, referral rewards, and other promotional incentives to eligible players. All bonuses and promotions offered by juan354 are subject to these general bonus terms and to any specific terms and conditions published alongside the individual promotion.
juan354 employs automated and manual monitoring systems to detect patterns of bonus abuse, including but not limited to: creating multiple accounts to claim the same bonus multiple times; using coordinated betting patterns to exploit promotional terms; and placing low-risk or hedged bets designed to extract bonus value without genuine gameplay intent. Accounts found to be engaged in bonus abuse will have associated bonuses and winnings voided and may be permanently suspended.
All games available on the juan354 platform — including slot games, live dealer table games, bingo, sports betting, and e-sabong — are governed by these Terms and by the individual rules applicable to each game or product, which are accessible within the platform. In the event of a conflict between these Terms and a game's individual rules, these Terms shall prevail unless juan354 expressly states otherwise.
Slot games and random number generator (RNG) based games on juan354 use certified RNG technology supplied by licensed game providers. Game outcomes are determined entirely by the RNG and are not influenced by juan354 or by any player's previous betting history. Published Return to Player (RTP) percentages represent long-term statistical averages and do not guarantee specific outcomes for individual sessions.
Sports betting odds are subject to change at any time before a bet is confirmed. Bets are accepted at the odds displayed at the time of bet placement confirmation. juan354 reserves the right to void bets placed on events where odds were published in error, where an event is cancelled, or where the integrity of an event is in question. Settled bets will not be reversed except where voiding is required under these Terms or as required by applicable law.
In the event of a disconnection during a live game round or an active bet, juan354's systems will record the state of play at the time of disconnection. Game rounds that were in progress will be completed by the server and the outcome recorded accordingly. juan354 is not liable for losses incurred as a direct result of disconnections caused by your internet service provider or device. In cases of confirmed system errors on juan354's part, affected bets will be voided and stakes returned.
The following conduct is strictly prohibited on the juan354 platform and may result in immediate account suspension, permanent termination, forfeiture of funds, and referral to relevant law enforcement authorities:
juan354 is committed to promoting responsible gambling practices and to minimising the risk of gambling-related harm among its players. Gambling is intended to be an entertaining activity. It is not a reliable source of income and should never be pursued as a means of addressing financial difficulties.
The following responsible gaming tools are available to all verified juan354 players from the account settings section of the platform:
Players who believe they may have a gambling problem are strongly encouraged to use these tools and to seek support from PAGCOR's responsible gaming programme, which provides resources and assistance for Filipino residents experiencing gambling-related difficulties.
All content on the juan354 platform — including but not limited to the juan354 brand name, logo, trademarks, website design, user interface, graphics, game assets, text, software, and any other proprietary materials — is the exclusive property of juan354 or its licensors and is protected by applicable Philippine and international intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the juan354 platform for personal, non-commercial gaming purposes only, subject to these Terms. This licence does not permit you to: copy, reproduce, modify, distribute, publicly display, or create derivative works from any juan354 content; reverse-engineer or decompile any part of the platform software; or use any automated tool to scrape, extract, or index platform content without juan354's express written permission.
Any unauthorised use of juan354's intellectual property rights may result in immediate account termination and may give rise to civil and/or criminal liability under applicable law.
juan354 collects, processes, stores, and uses personal data provided by players in accordance with its Privacy Policy, which is published on the platform and incorporated into these Terms by reference. By accepting these Terms, you also accept the juan354 Privacy Policy.
juan354 collects personal data for the purposes of account registration, identity verification, payment processing, fraud prevention, regulatory compliance, customer support, and personalisation of the player experience. juan354 does not sell your personal data to third parties. Data is shared only with licensed payment processors, KYC/AML compliance providers, game suppliers, and regulatory bodies as required by law.
You have the right to request access to, correction of, or deletion of your personal data held by juan354, subject to juan354's legal obligations to retain certain data under applicable Philippine law, including the Anti-Money Laundering Act (AMLA) and its implementing rules. Requests regarding personal data should be directed to juan354's customer support team.
To the maximum extent permitted by applicable Philippine law, juan354, its officers, employees, agents, licensors, and service providers shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the platform, including but not limited to: loss of winnings, loss of data, loss of goodwill, or interruption of service.
juan354's total aggregate liability to any player arising from or in connection with these Terms and the use of the platform — regardless of the form of action — shall not exceed the total net deposits made by the player to juan354 in the thirty (30) days immediately preceding the event giving rise to the claim.
juan354 does not warrant that the platform will be available without interruption, error-free, or free from security vulnerabilities at all times. Scheduled maintenance, unscheduled downtime, and events beyond juan354's reasonable control (including telecommunications infrastructure failures, natural disasters, and government-mandated service interruptions) are excluded from liability.
juan354 reserves the right to suspend, restrict, or permanently terminate a player's account and withhold funds pending investigation in any of the following circumstances:
Where an account is terminated for a breach of these Terms, any bonus funds and winnings derived from bonus play may be forfeited. Real-money balances will be returned to the player's verified payment method within a reasonable timeframe following the completion of any investigation, except where funds are subject to a legal hold or regulatory freeze.
You may close your juan354 account at any time by contacting customer support. Account closure does not affect any outstanding obligations owed by you to juan354 at the time of closure.
These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the Republic of the Philippines.
The parties irrevocably agree that the courts of the Philippines shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms or their subject matter or formation. Nothing in this clause shall limit juan354's right to seek interim or injunctive relief in any jurisdiction where such relief may be necessary to protect its interests.
juan354 reserves the right to amend, update, or replace these Terms at any time. When material changes are made, juan354 will notify registered players by email to the address on file and/or by displaying a prominent notice on the platform prior to the changes taking effect. The effective date of the most recent version will be updated at the top of this page.
Your continued use of the juan354 platform after the effective date of any amended Terms constitutes your acceptance of those amendments. If you do not agree with any amendment, you must cease using the platform and may request account closure as described in Section 12 above.
It is your responsibility to review these Terms periodically. juan354 recommends that you check this page each time you access the platform to ensure you are aware of the current Terms.
If you have any questions, concerns, or complaints regarding these Terms & Conditions, or regarding your juan354 account, please contact the juan354 customer support team. Support is available 24 hours a day, 7 days a week.
You may reach juan354 customer support via the live chat feature available within the platform, or by email. The juan354 support email address is: [email protected] (plain text — not a clickable link).
juan354 aims to acknowledge all written support enquiries within 24 hours and to resolve substantive complaints within 14 business days. For complex disputes involving account funds or regulatory matters, resolution timelines may be extended, and you will be kept informed of progress throughout.
Play on juan354
Now that you've read the rules, you're ready to play. JILI slots, live dealer tables, PBA betting, bingo — all in Philippine Peso with GCash and Maya. 21+ only. Play responsibly.
21+ only. Gambling can be addictive. Please play responsibly. If you need help, seek support from PAGCOR's responsible gaming resources.